Torsten Budesheim

Director, Product Management - Twilio Flex Platform @ Twilio Builder / Twilio, Genesys, Taulia, SAP \ Soccer Coach

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Education

University of Applied Sciences, Fulda, Germany

MS, Mathematics and Computer Science 1996-01-01 - 1998-01-01

University of Applied Sciences, Fulda, Germany

BS, Applied Computer Science 1993-01-01 - 1996-01-01

Work Experience

Twilio

Current

Twilio

Genesys

2012-01-01 - 2019-07-01

Genesys

Taulia

2011-01-01 - 2012-05-01

Taulia

Bunsi Inc.

2008-12-01 - 2010-12-01

Bunsi Inc.

SAP

2006-03-01 - 2009-05-01

SAP

OpenText

2004-02-01 - 2006-03-01

OpenText

IXOS Software AG

1998-10-01 - 2004-01-01

IXOS Software AG

Skills

User Stories Technical Requirements Sales Presentations Communication Negotiation Coaching & Mentoring Developer onboarding Developer experience Partner Engagement Customer Experience Management Customer Experience Customer Retention Natural Language Understanding Product Operations Pre-Sales Support Competitive Analysis Heroku Jira Product Analytics New Relic

Summary

Over 25 years of progressively responsible business experience in the Software Industry across Product Management, Marketing, Engineering and Professional Services. Combines extensive experience in defining product strategies and long-term product visions, identifying product use cases that drive sales, and shipping products and features that excite customers. Successful in turning new ideas into products and leading the innovation of existing products. Proven ability to build top tier teams, and influence and drive impact from cross-functional and remote teams.

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