Theresa Putkey
Mediator @
Content Strategist and Mediator
Email
Phone Number
Education
Justice Institute of British Columbia
Certificate of Conflict Resolution (Mediation), 2021-01-01 - 2024-11-01
San José State University
MLIS, Masters of Library and Information Science 2009-01-01 - 2012-01-01
University of California, Davis
, -Work Experience
Current
Key Pointe Consulting
Current
Key Pointe Consulting
Skills
Facilitation
Conflict Resolution
Negotiation
Conflict Management
Conflict Transformation
Mediation
UX Research
Strategy
Stakeholder Engagement
Metadata
Metadata Modeling
Business Process
Enterprise Content Management
User Personas
User Experience (UX)
User Journeys
Interviews
Information Architecture
Content Management
Usability
Summary
As a content strategist, I consult on website redesigns to enhance the user experience and content structure. As a facilitator, I host structured conversations to empower organizations to move forward effectively. As a mediator, I navigate workplace conflicts to help organizations create more enjoyable and more successful work environments.
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