Tracey Northcott
Education
The University of Queensland
Bachelor of Science (B.Sc.), Chemistry 1988-01-01 - 1991-01-01
Somerville House
, 1983-01-01 - 1987-01-01Work Experience
Tracey Northcott Consulting
Current
Tracey Northcott Consulting
Tokyo Family Stays
Current
Tokyo Family Stays
Enfour, Inc.
Current
Enfour, Inc.
SEN.io
Current
SEN.io
English Channel, Inc.
Current
English Channel, Inc.
Microstays
2019-04-01 - 2020-03-01
Microstays
Cartus training
2003-01-01 - 2013-01-01
Cartus training
Australia Society Tokyo
2002-01-01 - 2007-01-01
Australia Society Tokyo
Trace
1994-01-01 - 1999-01-01
Trace
Skills
Summary
Guest experience specialist for Short Term Rentals Writer, Speaker, Mentor, Author I have been hosting a long time. I know what works and what challenges you are likely to be facing right now as I have seen it all. BECOME A WHOLEHEARTED HOST- Learn practical hospitality solutions that elevate your guest experience. I share stories and advice that helps hosts deliver exceptional hospitality wholeheartedly. Knowing your unique hosting style and then identifying your perfect guests will help you create a profitable business that brings you joy and delights your guests. Learn how to strike a balance between outstanding service and avoid people pleasing burnout ATTRACT EXTRAORDINARY GUESTS I’ll show you exactly how to attract the best possible guests. People who are a great fit for you and your rental property. People who will support and enhance your business through referrals, recommendations and return visits! I know how to tweak your listings, your property and also your mindset to attract the best guests that enhance your business. I’d love to help you achieve shocking success in your hosting journey too. TOKYO FAMILY STAYS See my guest experience excellence in person. We have your home away from home in Tokyo. We adhere to strict sanitization standards. We are ready to welcome you for short or long stays. Specialties: Mobile computing Mobile content development Multilingual enabling software All mobile platforms including iOS and Android Also a minpaku guest experience specialist and hosting coach.
