Education
University of Westminster
MBA, Business Strategy, Strategic uses of IT, Managing People, Managing Resources, Futures & Foresight 1998-01-01 - 2001-01-01Scuola Radio Elettra di Torino
Diploma, Electrical engineering -Work Experience
Various
Current
Various
Qmulus Solutions
2023-06-01 - 2023-11-01
Qmulus Solutions
The Access Group
2019-04-01 - 2022-11-01
The Access Group
Business Foresights Ltd
2018-10-01 - 2019-05-01
Business Foresights Ltd
sa.global
2017-09-01 - 2018-10-01
sa.global
The Sugar Refinery + redk
2014-06-01 - 2017-07-01
The Sugar Refinery + redk
enable.services
2013-10-01 - 2014-03-01
enable.services
RT Labs Ltd
2012-06-01 - 2013-09-01
RT Labs Ltd
Business Foresights Ltd
2004-04-01 - 2013-08-01
Business Foresights Ltd
Warner Music Group
2011-03-01 - 2011-11-01
Warner Music Group
Skills
Summary
My passion is to help businesses become more productive and efficient through the strategic uses of technology, in particular by optimising and getting the most out of CRM systems (Customer Relationship Management), including integration of sales, services and marketing. Self-reliant with a proactive, consultative approach, love a challenge and opportunity to come up with creative strategic solutions. Enjoy making complex things simple. :-) Key traits: ☞ Enjoy the challenge of preconceptions to stimulate creative and effective solutions that gain competitive advantage. ☞ Embrace and actively promote change, absorbing and utilising new concepts. ☞ Always having empathy with customers helps to determine their real needs. ☞ Tenacity and “can-do” mentality are the key traits that drive me to achieve to the best of my abilities. Strengths & Competencies: Customer Management Processes, CRM Strategy, CRM Systems Consultancy, Online Business Strategy, Email Marketing Campaigns, Competitive Analysis, Business Finance, Foresight and Scenario Planning. Many years of experience working with SugarCRM, Dynamics 365, Creatio CRM, Joomla CMS, WordPress, Magento Ecommerce, website SEO optimisation.