Education
National Technical University of Ukraine 'Kyiv Polytechnic Institute'
Engineer Mathematician (M.S. in Computer Science), Math, Computer Science 1991-01-01 - 1996-01-01Optic-Mechanic Technical School, Kiev Ukraine
, Computer-aided manufacturing, CNC 1987-01-01 - 1991-01-01Work Experience
RingCentral
Current
RingCentral
Genesys
Current
Genesys
Alcatel-Lucent Enterprise Division
2005-01-01 - 2011-01-01
Alcatel-Lucent Enterprise Division
Alcatel-Lucent Enterprise Division
2002-01-01 - 2004-01-01
Alcatel-Lucent Enterprise Division
Alcatel Enterprise Division
1999-01-01 - 2002-01-01
Alcatel Enterprise Division
Genesys Telecommunications Lab
1998-01-01 - 1999-01-01
Genesys Telecommunications Lab
Commercial Bank "Legbank"
1992-01-01 - 1997-01-01
Commercial Bank "Legbank"
Computing Center of the National Bank of Ukraine
1990-01-01 - 1992-01-01
Computing Center of the National Bank of Ukraine
Skills
Summary
- enterprise software design, architecture, prototyping and implementation - highly available and scalable enterprise software products for premise and cloud - AWS based contact center platform design and implementation - working in DevOps environment - multi-channel contact center software for large enterprises managing up to 10K agents simultaneously - SQL and noSQL database technologies, logical and physical data modeling - data transformation, aggregation, data warehousing, business analytics - direct customer interactions during product implementations - requirement gathering and translation to application design - ability to articulate complex technical ideas and coordinate work between several teams - strong presentation skills - development team lead experience