Education
London Business School
, Finance Seminar for Senior Managers 2010-01-01 - 2010-01-01CTI - Coaches Training Institute
, Core Curriculum 2010-01-01 - 2011-01-01CIM | The Chartered Institute of Marketing
Advanced Certificate, Marketing 2000-01-01 - 2002-01-01University of Liverpool
BA, Politics 1996-01-01 - 1998-01-01Work Experience
SER Group
Current
SER Group
Zendesk AI agents (Ultimate)
2021-09-01 - 2023-02-01
Zendesk AI agents (Ultimate)
Tech Nation
2020-04-01 - 2021-07-01
Tech Nation
Brandwatch
2013-10-01 - 2021-06-01
Brandwatch
NixonMcInnes
2002-08-01 - 2013-10-01
NixonMcInnes
Wired Sussex
2006-09-01 - 2013-09-01
Wired Sussex
Crane Telecom Group
1998-06-01 - 2002-05-01
Crane Telecom Group
Skills
Summary
Modern, 3x CMO. Growing a global enterprise software powerhouse at SER Group! I love scaling European-founded B2B software companies to worldwide leadership, working alongside talented teams and PE & VC investors. Previously: 🤖 CMO, Ultimate | GenAI for customer care. - Series A, doubled revenue in tenure. - Acquired by Zendesk. 📈 CMO, Brandwatch | Social media analytics. - From £12m ARR, Series B to $100m ARR, global #1 with multiple M&A. - Acquired by Cision/Platinum Equity. 🛠️ Founder/CEO, NixonMcInnes | First social media agency in Europe. Grateful to be spending my career as the internet, digital technologies and AI transform society 🙏